Senior Manager/Associate Director, Learning and Performance As the Senior Manager or Associate Director, Learning and Performance, TCMA/HUB, you will be responsible for the managing the development, implementation, and maintenance of training materials and programs including new hire training and career progression training in a fast-growing, dynamic environment. You will deliver refresher training to 1 or more HUB programs; additionally, then you will coordinate the planning and delivery of programs that require SMEs/Specialists.

 **CANDIDATE MUST BE A CURRENT RESIDENT OF ARIZONA OR WILLING TO RELOCATE** 100% ON-SITE OPPORTUNITY - SCOTTSDALE, AZ   Through innovation, technology, and unparalleled customer service, TrialCard’s passionate people provide patient-centric solutions to the pharmaceutical industry that improve access, affordability, and adherence to enhance patients’ lives. We work tirelessly on behalf of our clients, because when they succeed, so do we.   That’s not to say we are all work and no play. TrialCard is an open workplace with fun, energetic people united for a common purpose. In fact, we don’t even refer to each other as employees. We’re team members. We foster a culture that encourages individual personality.   As the Pharmacy Quality Control Specialist, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The Pharmacy Quality Control Specialist position is responsible for establishing quality control processes for the pharmacy to maintain continuous quality improvements. Champion continuous improvement efforts and defect reduction initiatives to establish an effective Quality Management System.

  The Supervisor, Patient Experience Center is responsible for leading an assigned team of agents and/or Team Leads. The Supervisor’s effectiveness is determined by the success of their direct reports’ overall performance. As a part of the leadership team, the Supervisor is expected to manage in accordance with all TrialCard policies and procedures and display professionalism at all times.

At TrialCard, our passion is success-success for clients, success for us. You'll notice who comes first. We're committed to providing solutions, through innovation and unparralleled customer suppport, to the pharmaceutical industry to improve access and affordability of medicines to patients. That is not to say we are all work and no play. TrialCard is a workplace with fun, energetc people united for a common purpose. In fact, we don't even refer to eachother as employees. We're team members. We foster a culture that encourages individual personality. Working closely with the Directors of Business Development, Operations and Data Serivces as well as our teams of Pharmaceutical TeleSales Reps, the Engage HCP Associate Manager of Client Services will implement plans  to increase the customer base for our clients and maximize sales revenue. They will be responsible for implementign virtual and field-based selling strategies, reporting and achieving overall project objectives. Management functions include training, coaching ,managing performance and completing quarterly business reviews of each direct report.  This is a remote position, with occasional travel for in-person meetings. 

** PLEASE NOTE: THIS POSITION IS NOT OPEN TO ALL APPLICANTS IN ALL STATES. PLEASE SEE THE "STATES THIS ROLE IS HIRING IN" LIST BELOW .**   At TrialCard, our passion is success - success for clients, success for us. You’ll notice who comes first. We’re committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry to improve access and affordability medicines to patients.  We work tirelessly on behalf of our clients, because when they succeed, so do we.   That’s not to say we are all work and no play. TrialCard is an open workplace with fun, energetic people united for a common purpose. In fact, we don’t even refer to each other as employees. We’re team members. We foster a culture that encourages individual personality.   The Nurse Case Manager is a blended role to 1) facilitate a successful patient journey to and while on therapy by providing care coordination, education, and psychosocial support, 2) provide medication and disease state education, and 3) provide clinical feedback to enhance the clinical portion of patient support programs.   STATES THIS ROLE IS HIRING IN: ARIZONA ARKANSAS COLORADO FLORIDA GEORGIA IOWA INDIANA KANSAS LOUISIANA MARYLAND MISSOURI MINNESOTA NORTH CAROLINA NEW JERSEY SOUTH CAROLINA TENNESSEE TEXAS VIRGINIA VERMONT WISCONSIN

As the Pharmacy Operations Manager you will be responsible for oversight of shared services within the program and evaluating existing processes and developing improvement plans for all assigned areas. In this position you will leverage relationships with key internal team members such as functional leads, associate directors and the quality team to develop and execute the vision to achieve best in class patient and provider experience. Activities of the Pharmacy Operations Manager include: leading a team to create visibility into key processes; developing improvement plans for assigned areas; supporting the implementation of improvement initiatives; reviewing and developing productivity reports, escalation reports, quality reports; continuously measuring and monitoring processes, risks and controls; participating in organizational activities to meet or exceed client objectives.

As a Data Analyst, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The Data Analyst must be an excellent communicator (both orally and written) and be able to effectively foster interactive collaboration and discussions among clients and internal TrialCard teams. As a Data Analyst, you are r­esponsible for gaining a full understanding of the assigned program(s) and should have a fluent understanding of report design and configuration.  Must be able to review and analyze data as well as present conclusions in a logical and clear manner.  Must be able to effectively work as part of a team.

**NOT FULLY REMOTE** Please note that this position is NOT fully remote. Chosen candidate will need to be available on-site 5 days/week while training classes are in session. When there are no scheduled classes, candidate can work remotely.   About Us At TrialCard, our job is to eliminate complexity and carve out a clear path from prescription to patient. We are committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry in improving access and affordability of medicine to patients.   Role Overview We are currently seeking qualified, highly motivated, and experienced individuals to join our team as a Training Specialist.    The Training Specialist position is responsible for helping our new hires gain the skills and acumen needed to succeed in their new positions. They will also facilitate refresher and skills training classes to ensure current employees excel in their current jobs. Using principles of adult learning, the Training Specialist will develop instructional materials and deliver training programs for the Market Access, Patient Experience Center, and/or Processing Teams. The position will modify and update instructional materials in response to evaluations from learners and organizational changes.

At TrialCard, our passion is success - success for clients, success for us. You’ll notice who comes first. We’re committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry to improve access and affordability of their medicines to patients. We work tirelessly on the behalf of our clients, because when they succeed, so do we. That’s not to say we are all work and no play. TrialCard is an workplace with fun, energetic people united for a common purpose. In fact, we don’t even refer to each other as employees. We’re team members. We foster a culture that encourages individual personality. Working close with Director of Business Development, Operations and Data Services colleagues, the EngageHCP Client Services Director will develop and implement action plans to increase the customer base for our clients, maximize sales revenue and increase market share by demonstrating commitment to surpass our client’s expectations. They will be responsible for organizing and implementing virtual and field-based selling strategies, reporting and achieving overall program objectives. They will also be responsible for driving the operational success of program/account strategy in collaboration with cross-functional teams within TrialCard. Management functions will include staffing, training, coaching, managing performance, and performing quarterly business reviews with each representative. The EngageHCP Client Services Director will continue to expand on their knowledge of the market, customers, products, policies and procedures to assist them with leading their team to fulfill on their objectives. This is a remote positon, but some occasional travel may be required for in-person meetings and training

  Role is 100% onsite    About Us  At TrialCard, our job is to eliminate complexity and carve out a clear path from prescription to patient.   We are committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry in improving access and affordability of medicine to patients.     Role Overview   As the Program Supervisor, you are responsible for reimbursement and administrative supervisory work in the coordination of program services, quality assurance and personnel services within the program. Work involves the identification and implementation of program policies and procedures as directed by standard operating and program specific procedures. Work is performed with latitude for independent judgment, and action is reviewed by the Program Manager through conferences, reports and observation of results obtained.

Company Overview: Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com. Team Overview: The Project Management team sits at the center of the vast majority of the organization's projects, working with clients, sales, finance, engineering, and marketing. As such, we play an important role in the delivery of value to our customers. We're customer-focused, detail oriented, and flexible. We value and support professional development. And we serve as a center of excellence for PM best practices in support of other teams' process improvement initiatives.   Role Overview: The Project Manager leads the delivery of assigned client projects under Policy Reporter’s Acumen Suite, and Consulting programs, as well as software development/enhancement  projects to Policy Reporter’s proprietary platform. Project delivery is aligned to PMO standards and best practices in order to effectively manage delivery teams. They provide input on processes to support the growth and development of the PMO. Note: The exact title of any project management position offered  will be commensurate with the candidate’s level of experience.

Remote  About Us  At TrialCard, our job is to eliminate complexity and carve out a clear path from prescription to patient.   We are committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry in improving access and affordability of medicine to patients.     Role Overview The Patient Journey Lead is responsible for the daily effort of providing assistance to the program team as it pertains to the people, process, and systems. Key functional responsibility includes the ability to demonstrate a strong understanding of data, process improvement, and the overall operations of the HUB and Patient Assistance Program.

At TrialCard, our passion is success - success for clients, success for us. You’ll notice who comes first. We’re committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry to improve access and affordability of their medicines to patients. We work tirelessly on the behalf of our clients and their patients, because when they succeed, so do we.   The main focus of this position is supporting our hub services clients and internal operations teams to optimize their programs, gain insights from the data they generate and allow us to better support the patients within them. The Analytics team provides ongoing support and insight to external clients, as well as to the internal Business Development and Client Services teams.  The Senior Hub Analytics Consultant will provide leadership for the capture of data, the translation of it into information, and the transmission of this knowledge into actionable decisions which further the goals of our clients.   The candidate must be an excellent communicator, both orally and in writing, and be able to effectively foster interactive collaboration and discussions among clients and internal TrialCard teams. Also, the Senior Hub Analytics Consultant must be able to present analyses and conclusions in a logical and clear manner and must be able to effectively work as part of a team.

As a Data & Reporting Analyst, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The main focus of this position entails assisting pharmaceutical clients in understanding the effectiveness of their patient support programs (through data and reporting) designed to provide access to needed medications.  The Data, Reporting & Analytics team provides ongoing support and insight to external clients, as well as to the internal operational leadership team.  

As a Sr. Pharmaceutical Data Analyst, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The focus of this position involves assisting pharmaceutical clients in measuring and recommending improvements to their financial assistance programs or marketing promotions. The candidate will be expected to deliver high-quality analytic services to a broad range of pharmaceutical clients that range from small start-ups to Fortune 50. The candidate will also develop new analytic products and services based on client needs.   While technical skills are valued, verbal and written communication skills are key; especially the ability to draw clear and logical conclusions from complicated analyses and present these as actionable insights to clients. Understand the program goals of each client and tailor a solution to meet those goals, presenting to an audience of sales and marketing professionals of external clients as well as internal sales and program management teams. Most analysts will focus on improving financial aspects of the program such as cost reduction or profit maximization.

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.    Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com.  About the Team: We’re a team of engaged developers who love building reliable, scalable systems that solve direct customer problems. We’re an easy-going team and have found value in being open to learn new technologies and eager to dive into our applications to tackle a wide variety of technical issues. As a team we are making significant investments into our tech stack by improving our data structure, increasing automation, scalability, and software quality. We have a challenging problem of building a comprehensive database of payer policy data and keeping it up to date. Our technology stack is JavaScript, PHP, and Go, with PostgreSQL as our primary data store. Our single page application is written in React with D3. Many of us are full stack developers and we care deeply about building quality products.   Our Culture: At Policy Reporter, people are the heart of our company. We foster an environment that promotes diversity and inclusion, and believe in a culture that supports open communication, continuous learning, innovation, and team collaboration. We create opportunities for employees to thrive both personally and professionally and work together with them to carve out their career path and future with the Company. Our employees work hard and are empowered to take on challenges head-on by being flexible and ready for change. There is no bureaucracy here. We’re focused on delivering great work with great people. At Policy Reporter, you will be able to do what you love, be yourself, and impact the lives of millions of patients. Policy Reporter’s Core Values:  Excellence Value & Respect Continuous Learning Ownership & Accountability Teamwork