Position based in TX; FRM must live in TX About Us At TrialCard, our job is to eliminate complexity and carve out a clear path from prescription to patient. We are committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry in improving access and affordability of medicine to patients.   Role Overview We are currently seeking qualified, highly motivated, and experienced individuals to join our team as Field Reimbursement Manager (FRM) to help our client’s customers overcome access barriers. Our client is a healthcare leader whose mission reflects their commitment to improving the lives of their patients. This team will support our innovative pharmaceutical partner in this mission to redefine care through purpose-drive science, empowering medicines, and transformative advocacy. We are looking for passionate and enthusiastic individuals to share our excitement for this mission for our patients.   The FRM will provide reimbursement and program-related education to internal and external stakeholders including but not limited to health care providers (HCPs) and the manufacturer‘s field representatives within their assigned region. Successful candidates will have strong reimbursement backgrounds with expertise in navigating insurance and access related barriers.

The role of Print Production Associate 1 will include of day-to-day letter and check production that is needed for client programs and assist the Print Supply Chain Manager Supervisor and the Print Production Coordinator on any special projects.

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.    Company overview: Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com. About the Team: We’re a team of engaged developers who love building reliable, scalable systems that solve direct customer problems. We’re an easy-going team and have found value in being open to learning new technologies and we're eager to dive into our applications to tackle a wide variety of technical issues. As a team we are making significant investments into our tech stack by improving our data structures, increasing automation, scalability, and software quality. We have a challenging problem of building a comprehensive database of payer policy data and keeping it up to date. Our technology stack is JavaScript, PHP, Python and Go, with PostgreSQL as our primary data store. Our single page application is written in React with D3. Many of us are full stack developers and we care deeply about building quality products. Our Culture: At Policy Reporter, people are the heart of our company. We foster an environment that promotes diversity and inclusion, and believe in a culture that supports open communication, continuous learning, innovation, and team collaboration. We create opportunities for employees to thrive both personally and professionally and work together with them to carve out their career path and future with the Company. Our employees work hard and are empowered to take on challenges head-on by being flexible and ready for change. We’re focused on delivering great work with great people. At Policy Reporter, you will be able to do what you love, be yourself, and impact the lives of millions of patients. Policy Reporter’s Core Values:  Excellence Value & Respect Continuous Learning Ownership & Accountability Teamwork

Working in a Hub (operations) environment for one of our biggest clients, the Training Specialist will develop instructional materials and deliver training programs for a variety of roles (call center agents, reimbursement specials, care coordinators, etc).   We are seeking a dynamic Training Specialist with a background in instructional design, adult learning principles, e-learning content creation and facilitating in a blended approach. The person in this role will facilitate sessions for new hires as well as existing employees to share knowledge on program changes. This is a role that will interact with individuals from multiple departments and will have a huge impact on the quality of training delivery and effectiveness.  

The Case Management Quality Control Analyst is responsible for reviewing and evaluating the performance of the Program Representatives as they complete their cases and represent TrialCard Market Access and our clients to patients, providers, and pharmacies.   This position requires the ability to work in a constructive, impartial, and collaborative manner by establishing positive work relationships, partnering with the Market Access Leadership team, Training, and Client base. This position requires the ability to gain the confidence and trust of others by demonstrating professionalism and expertise in an ever-changing environment.

Onsite Monday - Friday    About Us At TrialCard, our job is to eliminate complexity and carve out a clear path from prescription to patient. We are committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry in improving access and affordability of medicine to patients.   Role Overview We are currently seeking qualified, highly motivated, and experienced individuals to join our team as a Training Specialist.    The Training Specialist position is responsible for helping our new hires gain the skills and acumen needed to succeed in their new positions. They will also facilitate refresher and skills training classes to ensure current employees excel in their current jobs. Using principles of adult learning, the Training Specialist will develop instructional materials and deliver training programs for the Market Access, Patient Experience Center, and/or Processing Teams. The position will modify and update instructional materials in response to evaluations from learners and organizational changes.  

Through innovation, technology, and unparalleled customer service, TrialCard’s passionate people provide patient-centric solutions to the pharmaceutical industry that improve access, affordability, and adherence to enhance patients’ lives. We work tirelessly on the behalf of our clients, because when they succeed, so do we.                                                                                 As an Associate Program Manager, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The Associate Program Manager (APM), is responsible for program management, patient and provider communications and data analysis.   The APM will be responsible for providing excellent customer service, in-depth program knowledge and operational excellence for their assigned brands. As the primary point of contact between our valued customers and TrialCard, the APM serves a crucial role in driving internal project teams to deliver TrialCard’s full suite of products and services on schedule, on budget, and within scope.   The ideal candidate must be a self-starter, high performer and able to embrace change to adapt within a fast-growing organization.

Data Quality Coordinator I   Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.    Company overview: Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com.   About the Team: The Data Quality Team (DQAT) is a mid-sized and growing team tasked with maintaining data quality and data comprehensiveness. We achieve this by taking a detailed and methodical approach to all document analysis, as well as through technology enabled solutions. The Data Quality team comprises data quality coordinators, team lead, co-op student, part-time and the manager. Our work includes categories, products, Database Maintenance, Index Maintenance, and Indexing. This position works on the index/DBM team using tools to update documents from payer index pages. If successful, you will be joining a friendly team with a healthy work/life balance. There are a lot of opportunities to grow professionally as the team continues to expand.

Required Onsite 4/1/2023 to mid-May for Training About Us At TrialCard, our job is to eliminate complexity and carve out a clear path from prescription to patient. We are committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry in improving access and affordability of medicine to patients.   Role Overview As a Program Manager, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The Program Manager (PM), as the primary business relationship manager, is responsible for program management, account management, financial management and business analysis.   The PM will be responsible for providing excellent customer service, exceptional program management, in-depth program knowledge and operational excellence for their assigned brands. As the primary point of contact between our valued customers and TrialCard, the PM serves a crucial role in driving internal project teams to deliver TrialCard’s full suite of products and services on schedule, on budget, and within scope.   The ideal candidate must be a self-starter, high performer and able to embrace change in order to adapt within a fast-growing organization.

Through innovation, technology, and unparalleled customer service, TrialCard’s passionate people provide patient-centric solutions to the pharmaceutical industry that improve access, affordability, and adherence to enhance patients’ lives. We work tirelessly on the behalf of our clients, because when they succeed, so do we.   As a Medical Programs Analyst, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The Medical Programs Analyst will be the subject matter expert (SME) for assigned clients and is responsible for working directly with provider offices that need assistance for a variety of reasons including, but not limited to inquiries on how to submit a medical claim, troubleshoot issues, support billing and coding questions from providers regarding claim submissions or resubmissions, make outbound calls to providers, investigate claim status, or investigate/confirm payment receipt.

Through innovation, technology, and unparalleled customer service, TrialCard’s passionate people provide patient-centric solutions to the pharmaceutical industry that improve access, affordability, and adherence to enhance patients’ lives. We work tirelessly on behalf of our clients, because when they succeed, so do we.   That’s not to say we are all work and no play. TrialCard is an open workplace with fun, energetic people united for a common purpose. In fact, we don’t even refer to each other as employees. We’re team members. We foster a culture that encourages individual personality.                                                                                 As a Clinical Quality Analyst, you will join our clinical team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The Clinical Quality Analyst is responsible for reviewing and evaluating the performance of the clinical team members in their documentation, phone calls, and virtual trainings that represents TrialCard Market Access programs. This position requires the ability to work in a constructive, impartial, and collaborative manner by establishing positive work relationships, partnering with the Market Access Leadership team, Training, and Client base. This position requires the ability to gain the confidence and trust of others by demonstrating professionalism and expertise in an ever-changing environment.

The Print Production Coordinator responsibilities will include coordinating the production of the patient communications within the Production Department. The Print Production Coordinator will report to the Production Operations Manager. Being detail oriented, a self-starter, highly organized and having excellent communication skills are necessary to be successful in this position.

Headquartered in Morrisville, North Carolina, TrialCard offers services to the pharmaceutical industries allowing customized data-driven patient access that supports companies in product marketing, programs designed for patient assistance and collaboration, and clinical trials. The focus of the company is on the brands of the clients and analyzing data and information related to prescription optimization geared towards both insured and uninsured categories of patients.   TrialCard provides solutions that are aligned with your marketing strategy and brand goals such as patient compliance, managed care, brand launch, patent expiration, and more. There are multiple career opportunities listed on the company’s official website in the domains of IT, nursing, hospitality management, and more.   As a Data and Reporting Analyst Intern, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   The Data Analysts must be excellent communicators (both orally and written) and be able to effectively foster interactive collaboration and discussions with internal TrialCard teams. As a Data Analyst Intern, you are r­esponsible for gaining a general understanding of the assigned program(s) and should understand report design and configuration, must be able to review and analyze data as well as present conclusions in a logical and clear manner, and must be able to effectively work as part of a team.   ***Please note, this Internship will require the intern to reside within a commutable driving distance to our HQ office in Morrisville, North Carolina***.   

At TrialCard, our passion is success - success for clients, success for us. You’ll notice who comes first. We’re committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry to improve access and affordability of their medicines to patients.  We work tirelessly on the behalf of our clients, because when they succeed, so do we.   That’s not to say we are all work and no play. TrialCard is an open workplace with fun, energetic people united for a common purpose. In fact, we don’t even refer to each other as employees. We’re team members. We foster a culture that encourages individual personality.   This position reports to the CFO.  The Finance Operations team is primarily responsible to ensure the financials for program startup to close down are monitored, analyzed and reported which include partnering with the TrialCard Client Services team.  This includes invoicing customers, collections, reporting and analysis and the management of client funds held on deposit for the timely payment of obligations in support of a positive patient experience with client-sponsored programs.   This role will provide leadership, support and direction for a variety of specific accounting and cash management (treasury) activities, as well as provide leadership support to team staff.  This position will assist the team to transform, automate and build processes fit for a fast-growing company as it scales.  A successful candidate will possess strong financial background and knowledge of GAAP/IFRS standards to maintain and analyze financial information, prepare financial reports & schedules needed for the team to function efficiently.  He/She must be a dynamic self-starter with a “Can-Do” attitude, able to function in a fast-paced, high-growth environment.  Experience managing complex financial and other business processes in a service-based healthcare organization is extremely beneficial.

Through innovation, technology, and unparalleled customer service, TrialCard’s passionate people provide patient-centric solutions to the pharmaceutical industry that improve access, affordability, and adherence to enhance patients’ lives. We work tirelessly on the behalf of our clients, because when they succeed, so do we.   That’s not to say we are all work and no play. TrialCard is an open workplace with fun, energetic people united for a common purpose. In fact, we don’t even refer to each other as employees. We’re team members. We foster a culture that encourages individual personality.   The Client Services Intern is focused on assisting PMs with daily tasks, process documentation, patient/provider communications, and coordination with various internal teams on project/program updates.  

The relevance and importance of the healthcare market has never been bigger.  TrialCard’s Engage HCP team has an opening for a part-time intern to work 20-30 hours per week with the potential to move to full-time.  If you’re interested in building a career in healthcare sales, this role is the perfect way to build your professional skillset with foundational experience you’ll need for a successful career.    This lead generation position will provide you the opportunity to work with a highly experienced patient services sales and marketing team and support their efforts through traditional lead generation activities.  For this role, the key activities include: supporting inbound website and marketing activity/event generated inquiries, planning and executing lead nurturing campaigns, setting goals for and analyzing lead quality results, and acting as owner for the prospect relationship program.   The individual will work closely with the Sales and Marketing Team in the development, support and execution of prospect management activities to identify new sales opportunities for TrialCard Sales Team.  

The relevance and importance of the healthcare market has never been bigger.  TrialCard’s Sales team has an opening for a part-time intern to work 20-30 hours per week with the potential to move to full-time.  If you’re interested in building a career in healthcare sales, this role is the perfect way to build your professional skillset with foundational experience you’ll need for a successful career.    This lead generation position will provide you the opportunity to work with a highly experienced patient services sales and marketing team and support their efforts through traditional lead generation activities.  For this role, the key activities include: supporting inbound website and marketing activity/event generated inquiries, planning and executing lead nurturing campaigns, setting goals for and analyzing lead quality results, and acting as owner for the prospect relationship program.   The individual will work closely with the Sales and Marketing Team in the development, support and execution of prospect management activities to identify new sales opportunities for TrialCard Sales Team.

Our Trades Team has several main functions. We manage copay and voucher pharmacy programs for our clients as well as medical benefit programs. We also have a Fraud, Waste, and Abuse (FWA) team that identifies potential instances of irregularities within the pharmacy network, performs detailed investigations, and implements measures to mitigate or eliminate the concerns.   You will complement our FWS detection team with a focus on program abuse and fraud detection. The FWA team protects the integrity of our copay and voucher assistance programs in the marketplace across all of TrialCard. As the workload dictates, the candidate would also assist in other areas of the team and in the process develop an understanding of how we create and manage our clients' programs.   This individual will assist the Analysts and Investigators with monitoring/detection, investigation, and reporting of FWA  in an effort to reduce and proactively protect our clients’ programs from being used inappropriately. Specifically, the candidate will assist by contacting pharmacies and providers to validate prescriptions, pharmacy licenses, pharmacy reviews, sanctions, websites, etc. at the direction of the FWA Team.    The role may also include reviewing data with the Analysts and ensuring we accurately record all aspects of the investigation and enter the information in the appropriate database. The candidate must be very detail-oriented and have superior communication skills.

As a Network Administrator, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.   This  position requires a highly motivated individual with the ability to work independently, in a dynamic environment. The Network Administrator will be directly responsible for participating in the design and support of all managed network systems infrastructure activities. This position requires the ability to excel at multi-tasking and have the experience to ramp up quickly in a dynamic, high-tech environment.

At TrialCard, our passion is success - success for clients, success for us. You’ll notice who comes first. We’re committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry to improve access and affordability medicines to patients.  We work tirelessly on behalf of our clients, because when they succeed, so do we.   That’s not to say we are all work and no play. TrialCard is an open workplace with fun, energetic people united for a common purpose. In fact, we don’t even refer to each other as employees. We’re team members. We foster a culture that encourages individual personality.   The Nurse Case Manager is a blended role to 1) facilitate a successful patient journey to and while on therapy by providing care coordination, education, and psychosocial support, 2) provide medication and disease state education, and 3) provide clinical feedback to enhance the clinical portion of patient support programs.